Deactivate a User

If you have administrator rights to your Community CI system, you will have access to manage user accounts for your agency.

If a user no longer requires access to the system, their account should be deactivated.


Step 1. Log into your Community CI system.

For more information, refer to the logging on article.


The welcome page will be displayed.

Home Page



Step 2. On the welcome page, select the User Accounts option



Step 3.  Find the required user in the list of user accounts

User Account List



Step 4. Hover your mouse over the 3 dots at the right end of the required user

User admin options



Step 5. Select the Deactivate option


Step 6. Click ok on the confirmation message

Confirm Deactivation


The account is set to inactive.

Inactive Worker




Further Information


Updated on August 15, 2018

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